Privacy Policy

This Privacy Policy describes how Red Kite Literary (“Red Kite”, “we”, or “us”) collect and process personal data. Any future changes to this policy will be posted on this page.

Our approach to privacy

Red Kite is committed to protecting and respecting your personal data and making every effort to ensure that it is processed in a fair, open and transparent way.

This privacy policy outlines how personal data we collect from you, or that you provide to us, will be processed by us. It describes the categories of personal data that we collect, how we use your personal data, how we secure your personal data, when we may disclose your personal data to third parties, and when we may transfer your personal data. The policy also describes your rights regarding the personal data that we hold about you, including how you can access, correct, and request erasure of your personal data.

If you object in whole or in part to the terms laid out below, please do not use this website.

The types of personal information we may collect about you

Information that you provide to us directly

Identity and contact data: name, title, address, email, social media platforms, website links and phone numbers;

Financial and contract data: bank details, VAT and tax information, residency information, and current and past contract details with publishers or other licenses;

Employment and background data: job title, references, CV, professional employment history

We will collect any personal data that you provide to us directly when you:

• Submit a manuscript or other content to us via email or our website

• Make an enquiry by email, phone or via our website

• Enter into a contract with us for representation

• Submit a job application for a vacancy

• ‘Follow’ ‘like’, post or interact with our social media accounts

• Provide a business service for us

Information we collect about you

Data contained in correspondence: we will collect information about you contained in correspondence between us. For example, if you contact us using the submissions button on our website or via email, post or telephone.

Technical data: we will also collect certain information about how you use our website, details of specific content and or pages you visit on our website (including duration of visits), Internet Protocol (IP) address used to connect your computer to the internet, device(s) you use to access our Website, and your geographical location. This information may be collected by a third-party website analytics service provider on our behalf and/or may be collected using cookies. For more information on cookies please read the COOKIES section below.

Website usage data: we will collect information about your interactions with the website, including information such as IP address, page views, searches, requests, confirmations and other actions on the website;

Information received from third parties

Sometimes we will receive information about you from third parties, for example:

Publishers and other licensees of your work: if we represent you, you will normally authorise us to receive information about you from your publishers and other licensees such as information about your contracts, performance, royalties and other payments;

Third parties who can verify submitted information: if you submit a manuscript to us, we may use third party providers to verify the information that you provide to us in connection with that submission. For example, we will use third-party databases or websites such as Amazon or Nielsen bookscan to confirm your publication history;

Employers, recruitment agencies and referees: if you apply for a job with us, we may contact your current and former employers, referees and recruiter to provide information about you and your employment history.

We take steps to ensure that the personal data that we collect about you is adequate, relevant, not excessive, and processed for limited purposes.

How we use your personal data

To conduct business with you: to contact you and manage and facilitate our business relationship with you, including (if we represent you) the administration of your contract with us

To provide access to our website: to provide you with access to our website in a manner convenient and optimal and with personalised content relevant to you including sharing your information with our website hosts and developers (on the basis of our legitimate interest to ensure our website is presented in an effective and optimal manner);

Social media interactions: to interact with users on social media platforms including Instagram, X and Pinterest, for example, responding to comments and messages, posting, ‘retweeting’ and ‘liking’ posts

Recruitment: to process any job applications you submit to us, whether directly or via an agent or recruiter including sharing this with our third-party recruitment agency (on the basis of our legitimate interest to recruit new employees or contractors);

User and client support: to deal with enquiries or complaints about the website and share your information with our website developer and IT support provider as necessary to provide support (on the basis of our legitimate interest in providing the correct services to our website users and to comply with our legal obligations);

Fraud and unlawful activity detection: to protect, investigate, and deter against fraudulent, unauthorised, or illegal activity, including identity fraud (on the basis of our legitimate interests to operate a safe and lawful business or where we have a legal obligation to do so);

Our legal basis for processing your personal data

We only use your personal information where there is a lawful basis to do so. Generally, this will be for the performance of your contract with us and the provision of our services to you, via your consent, where we need to comply with a legal obligation or where we have a legitimate interest.

When processing your personal data under legitimate interest we will make sure that we consider your rights and interests and will balance our interests against yours.

If we process under the lawful basis of ‘consent’ (for example, when you sign up to a newsletter mailing list), then you have the right to withdraw consent at any time by contacting us.

Please note that we may process your information on more than one legal basis, depending on the specific purpose for such data.

Who we might share your information with

In accordance with the purposes and lawful bases described in this privacy policy, we may share your personal information with relevant third parties such as:

Publishers, licensees, sub-agents, advisors and service companies: if we represent you, any publishers or other licensees of your work (or prospective publishers and licensees) as well as sub- or co-agents and advisors (such as your solicitor or accountant), where applicable;

Our service providers: third parties we work with to deliver our business (including, for example, hosting or operating the website and our databases and site analytics);

Other third parties (including professional advisers): any other third parties (including legal or other advisors, regulatory authorities, HMRC, courts, law enforcement agencies and government agencies) where necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted or required by law.

We require third parties to maintain appropriate security to protect your information from unauthorised access or processing.

Transferring data internationally

From time to time, we may need to transfer personal data to third-parties located outside the UK or EU, such as when we submit to international publishers or organise non-UK events. By submitting your personal data to us you agree to this transfer, storage or processing.

We will take all reasonably practical and contractual steps to ensure that your data is protected and processed in accordance with this policy, including via the use of “appropriate safeguards” for any such transfer, where these are required under EU and UK data protection law.

How long do we keep personal information

We only keep your personal data for as long as is reasonable and necessary for the relevant purpose, to provide you with the services we are undertaking or to comply with our legal obligations.

Cookies

We use cookies to ensure that you get the most out of our website. A cookie is a small file, usually of letters and numbers, that can be used by websites to make a user's experience more efficient. Cookies contain information that is transferred to your computer's hard drive or downloaded onto your device. A cookie, by itself, cannot be used to identify you. Cookies help us manage our site effectively, allow us to monitor your use of the software and simplify your use of the website.

If you do not wish for cookies to be installed on your device, you can change the settings on your browser or device to reject cookies. For more information about how to reject cookies using your internet browser settings please consult the “Help” section of your internet browser (or alternatively visit http://www.aboutcookies.org). Please note that, if you do set your Internet browser to reject cookies, you may not be able to access all of the functions of the website.

Our site may, from time to time, contain links to and from the websites of third parties. If you follow a link to these websites, please note that they will have their own privacy and security policies, and we do not accept any responsibility or liability for these policies. Please read the privacy policies of any website you visit before you submit any personal data or payment information to them.

Use of our website by children

Our website is not intended for children. We do not knowingly collect or maintain the personal information of children under the age of 13. If you are under the age of 13, please do not access our website at any time or in any manner. We will take appropriate steps to delete the personal information of persons under the age of 13.

Your legal rights

You have certain rights in respect of the personal data we hold about you.

Your exact rights will depend on the circumstances but, in summary, the main rights you have are:

• right to confirm we process your personal data and, if so:

• right to access to your personal data;

• right to object to or restrict processing, or to withdraw consent (if previously given);

• right to delete, correct or complete personal data held about you;

• right to make the data available in a portable format; and

• right to opt-out of marketing emails from us

If you wish to exercise any of these rights, please contact us via email at info@redkiteliterary.com

Generally, you will not need to pay a fee to exercise any of these rights, unless we believe that your request for access is clearly unfounded or excessive – for example, if you are making the same request repeatedly without a valid reason. Any fee we do charge will reflect the actual work involved in dealing with the request.

Please note, before we respond to any request about your personal information, we will check whether any legal exemptions apply. An exemption means there are certain situations where we may not have to provide the information you have asked for. If an exemption applies, we will explain this to you wherever we are able to do so.

How to make a complaint

If you would like to make a data protection complaint, please write to us at info@redkiteliterary.com

Once we have received your complaint, we will acknowledge it in writing within 30 days, setting out the next steps and request any further information we might need.

We will then conduct a thorough investigation of the complaint, keeping you informed of progress and timelines. Once the investigation is complete, we will communicate the outcome to you and any actions we have taken as a result.

Please note: if you are making a complaint on behalf of someone else, we will require you to provide proof of your legal authority to do so before we can process your complaint.

You also have the right to make a complaint to the Information Commissioner’s Office (www.ico.org.uk ), who act as the UK regulator for data protection issues. However, we would appreciate it if you could contact us in the first instance so that we have the chance to deal with your concerns before you approach the ICO.